T: +370 (5) 2487361
F: +370 (5) 2487362
E: info@synergy.lt

Nadruvos str. 24, LT-06228
Vilnius, Lithuania

Service Desk Login

unnamed file

Areas of service

IT Service Management

We know how to help you to meet the changing demands of your business landscape, provide tangible evidence of alignment, move beyond the image of IT as a cost center and become an innovator and business enabler.

Maturity Assesment
Evaluate your current level of maturity in accordance to various standards and best practice what enables you to measure the achievements of the project initiatives against the set baselines and get the most effective means of mitigation of any gaps and inconsistencies.
 
Process Design
Apply the world best practice in IT service management into your organization what brings the overall improvement of business operations, increased productivity of staff, cost-justification for IT infrastructure and IT services, clear understanding of the requirements of the IT service provisioning and many more.
 
 
Process Implementation
Integrate the designed IT service management processes and afterward, if needed, automate them using adopted to your needs technology solutions, such as service desk, knowledge management, network and system management systems and others. This will ensure simple and effective IT service management in your organization.

The comprehensive capabilities of service management software can increase the quality of your services, prevent interruptions and lower costs - all while helping ensure that your services stay aligned with your business requirements and keeping your business users engaged with modern, accessible self-service.

We offer the visibility and control administrators need to manage and optimize service levels - while they reduce the cost and effort associated with network monitoring.

Endpoint Automation is designed to maximize the efficiency and responsiveness of all IT lifecycle management tasks across physical and virtual environments. Regardless of the complexity of your infrastructure, it helps IT to improve the quality of its computing services while helping to reduce operational costs, mitigate risk and increase productivity throughout your enterprise.
Process Support and Development
Reach for higher maturity in IT service management and therefore continuously ensure the higher improvement of business operations, cost-justification and reduction of IT infrastructure and IT services, increased productivity of staff, better metrics and management reporting.