Process Design
Apply the world best practice in IT service management into your organization what brings the overall improvement of business operations, increased productivity of staff, cost-justification for IT infrastructure and IT services, clear understanding of the requirements of the IT service provisioning and many more.
Objectives of the Process Design:
- Detailed definition of the individual activities within the IT Service management processes
- Definition of guidelines/checklists to support process execution
- Detailed definition of the process outputs